Website Terms & Conditions

• 2. Orders and Payment
• All orders are subject to acceptance and availability.
• Payment is taken securely via Stripe.
• Once your order is confirmed, you’ll receive a confirmation email.
• We reserve the right to cancel or refuse any order at our discretion.

• 3. Product Information
• We aim to display accurate product information, but colours and textures may vary slightly due to lighting or screen settings.
• The exfoliating glove is a personal care product, and its use may vary by individual.

• 4. Prices and Taxes
• All prices are listed in GBP (£) and include VAT where applicable.
• Prices are subject to change without notice.

• 5.Intellectual Property

• 6.Limitation of Liability

• Delays or failures caused by events outside our control;
• Indirect or consequential losses.
• Your statutory rights are not affected.

• 7. Governing Law
• These Terms & Conditions are governed by the laws of England and Wales.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
• Last updated: April 2025

• Name, email address, phone number
• Billing and shipping address
• Order details and payment confirmation (via Stripe)
• Submitted reviews or messages
• IP address, browser type, device, and cookies

• Process and deliver your orders
• Communicate with you about your order
• Improve our website and services
• Send marketing emails (only with your consent)
• Monitor site performance using analytics tools (e.g. Google Analytics)

• Contractual necessity – to fulfil your order
• Consent – for marketing or cookies
• Legitimate interest – site improvement, fraud prevention
• Legal obligation – tax and record keeping

• Stripe – payment processing
• Meta / Facebook – marketing (if cookies accepted)
• Google Analytics – website usage tracking
• Make.com - automation of data transfers and workflows (e.g. reviews collection, order notifications)

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent
• File a complaint with the ICO: https://ico.org.uk

• Enable website functionality
• Measure site performance
• Run marketing campaigns (e.g. retargeting via Facebook or Google)

• Shipping cost: Free standard delivery is included with all orders.
• Processing time: Orders are prepared for dispatch within 1–2 business days.
• Delivery time: Estimated at 3–5 business days after dispatch.
• Tracking: You will receive a tracking number once your order has been shipped.
• Responsibility: We are not liable for delays caused by courier services or for orders placed with incorrect shipping information.

• Delivery times may be longer during public holidays or peak periods.
• Orders with incomplete or inaccurate shipping details may be delayed or cancelled

• The item is unused and in its original condition
• It is returned in its original packaging (including cotton pouch and box)
• You provide proof of purchase
• The request is made within 14 calendar days of receiving your item

• Approved refunds will be processed within 5-10 business days after confirmation.